Priventif (Pty) Ltd operates the https://www.priventif.com website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Priventif website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://www.priventif.com , unless otherwise defined in this Privacy Policy.
Data collected is done so in accordance with the POPI Act and is processed and utilized in accordance with POPIA requirements.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer.
Data Retention
Priventif retains personal information, subject to this Policy, only for as long as necessary for the purposes for which the data was collected and processed.
Data collected for the provision of Services is retained for the longer of as needed to provide Services; as specified by applicable law or regulation.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Your Rights
The right to be notified that your Personal Information is being collected; the right to request, where necessary and lawful, the correction, destruction, or deletion of your Personal Information; the right to submit a complaint to the Information Regulator, using the following details:
The right to request the deletion of your personal information.
You have the right to request that we delete any of your personal information, subject to exceptions set forth by the law (such as, including but not limited to, where the information is used to identify and repair errors on this Website, to detect security incidents and protect against fraudulent or illegal activities, to exercise certain rights etc.).
If no legal exception applies, as a result of exercising your right, we will delete your personal information.
How to make a request
At Priventif, member and consumer privacy are very important to us. As a result, before we process any requests we first must verify your identity and ensure we have enough information. To exercise rights described throughout the Privacy Policy, you must submit to us a “verifiable request by:
providing sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and describing your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
With that in mind, at this time:
Requests from Members are considered verified if submitted using our Services. If you are an existing Member, please submit your request either by emailing us or by submitting via the contact form. If, however, there is indication or suspicion of fraud or other malicious activity on the Member’s account, we may suspend reliance on these verification methods and defer to other methods to confirm authenticity.
You may alternatively contact us via the information provided below under “Contact Us”. However, please note that emailed requests are not considered verified, and we may request additional information from you (that we would already have in our records) in order to confirm your identity.
We will not respond to or process any unverified request. This is all done to protect your confidentiality and ensure, to the best of our ability, that we only process such requests for the right persons.
You can submit a maximum number of 2 requests over a period of 12 months. If you choose to exercise your privacy rights, you will not receive discriminatory treatment or a lesser degree of service from us.
How and when we are expected to handle your request.
Unless otherwise specified in this Policy, the following applies for timing and expectations around how and when we will respond to your requests.
To the best of our ability, we will confirm receipt of your verifiable request within 10 days and provide information about how we will process your request.
For POPIA-related requests, we will respond to your request within 45 days of its receipt, and for all other requests within 30 days of receipt. Should we need more time, we will explain to you the reasons why, and how much more time we need. In this regard, please note that we may take up to 90 days to fulfill your request.
Should we deny your request, we will explain to you the reasons behind our denial.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
The Applicability of Law
This Privacy Policy is governed by the laws of the Republic of South Africa and you consent to the jurisdiction of the South African courts in respect of any dispute that may arise out of or in connection with this Privacy Policy.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. info@priventif.com
